File Storage Options
Please note that the experience within Workamajig never changes with these options. The speed at which you access the files and the cost are the main points to consider here.
NOTES:
- If you are hosting your own WebDAV File Server and using Workamajig's hosted application, you must set up and install an SSL Certificate for your server to ensure compatibility. It cannot be a self-signed certificate.
- Hosting a file server at your location will require that you have an IT contact on your end. You will then be responsible for the setup and maintenance of your file server based on our guides and can reach out to Workamajig support once you have completed the setup and/or need further assistance.
- If you are moving your file storage from a Workamajig server to your own/hosted WebDAV storage location, you MUST contact Workamajig Support to assist with retrieving your existing files.
- Make sure your server is set up as HTTPS (not HTTP) to avoid any issues with users downloading/uploading files. Most browsers have issues when you have content in a mixed environment, and the Workamajig application only runs in HTTPS.
- NOTE: This must be a direct URL and not a redirect to another URL.
- Workamajig does NOT support QNAP storage
File Hosting Platforms
WORKAMAJIG (DEFAULT)
Description
Workamajig already has a file storage option built-in when using our hosted service. However, it is up to the Administrator of the account to monitor file usage and clean up old files as needed.
You get 20 GB of free total file storage per active user (or based on your minimum user agreement, whichever is higher). If you exceed your total free storage, then the price is $20 a month per every 50 GB over of the total free storage.
Pros and Cons
Pros - Reliable rending of files and conversions. No additional setup or maintenance is needed. Already included with your hosted account.
Cons - Free space amount is based on active users. Also reliant on internet speeds.
Requirements
An active Workamajig account hosted on one of our app servers (i.e. appXX.workamajig.com).
Per File Limit - Our servers have a 4 GB per file limit.
Setup
No setup required if hosted on our app servers.
WINDOWS SERVER
Description
Housing your own Windows file server (with WebDAV enabled) is the ultimate solution as you are in full control of the file server, backups, access, internal network speed, and storage size. This is the preferred method if you are going to be doing Deliverables for Video and/or large amounts of image files.
Pros and Cons
Pros - Rendering of files (PDF's in Deliverables) is done in real-time since it is Windows-based. File transfer speeds are only limited by your intranet (not Internet) when accessing Workamajig from a computer within your network. Potentially unlimited file storage space at no additional monthly cost. You are in control of who can access files outside of Workamajig and from where.
Cons - You are responsible for the installation, setup, and continued maintenance of your server. Including its accessibility to the Workamajig application and backups, in case of a catastrophic server failure.
Requirements
- Must be hosted on a Windows R2 Standard Edition Server (2012 -2016). A virtual server can be used, however, we do not support Windows Essentials Servers formerly known as Windows Small Business Servers.
- A URL that resolves both within your network and externally (your internal and external IP’s need to be routed to your designated URL).
- The ability to hit your Workamajig Instance from your server.
- IIS installed without the HTTP errors and the WebDAV Role Service installed. You will also need the ISAPI and all the ASP.NET Role Services installed along with ASP.net 3.5, and 4.5.2.
- Microsoft Visual C++ 2012 Redistributable (x64) – 11.0.61030 (exe available in our install package)
- An SSL Certificate is required and needs to be from a valid certificate provider. A local server cert is not acceptable.
NOTE: If you need to transfer data from our server, you will not be able to upload or modify any files, etc. during the transfer. You are still able to use the Workamajig site for other functions. Additionally, depending on the amount of data it may take several hours (days) to transfer the data to your server. Please see data transfer information in our Help Guide. Before any data can be transferred from our servers, your WebDAV site must be installed and tested. Furthermore, your IT staff will need to include the Workamajig data into your existing backup strategy.
Per File Limit - Windows has a 2 GB per file limit.
Setup
BOX.COM
Description
Box.com is a cloud-based option that allows you to access files through Workamajig over the internet, or you can connect directly to their service to upload files into pre-designated folders and have those files then appear in the corresponding sections of Workamajig.
NOTES:
- We have resolved the 1000 active project file folders and you should now be able to add as many projects as you want.
- As of December 13th, 2013, Box changed the API that is made available for integration with Workamajig. Box.com will require you to authorize Workamajig to access your account using OAuth. The API also requires that all files have Cross-Origin Resource Sharing (CORS) enabled from within Box. This is true for all Box Enterprise Accounts.
- Box no longer allows direct links to files with Free personal accounts. You will need to upgrade to at least a 3-user license Business account to fully connect with Workamajig.
- Thumbnails are not supported when using box.com.
Info and Pricing
Pros and Cons
Pros - Can access anywhere directly, so long as you have access to the internet. No server to maintain, upkeep, or backup. A cheaper solution than Workamajig hosting the files.
Cons - Slower rendering of files and conversions. Download and upload speeds are reliant on internet connections.
Requirements
Here are the requirements for implementing the Box.com file upload system:
- Username and Password
Please inform us if we need to transfer data from our server. Please be advised that you will not be able to upload or download any files during the conversion (you can still use the site). Additionally, depending on the amount of data, it may take several hours (days) to transfer the data to your server. You will also be in charge of the transfer method i.e. Dropbox FTP, etc. Likewise, if we are converting data on your local hosted server.
Furthermore, Your IT staff will need to include the Workamajig data into your existing backup strategy. The data will be located in the files or digital assets folder. Additionally, Workamajig does not advise or train your staff on how to perform backups or restoration of files.
Per File Limit - Box.com has a per file limit based on your plan. Personal: 250 Mb, Starter: 2 GB, Business: 5 GB.
Setup Guide
AMAZON S3
Description
Amazon is a cloud-based option that allows you to access files through Workamajig over the internet, or you can connect directly to their service to upload files into pre-designated folders and have those files then appear in the corresponding sections of Workamajig.
NOTES:
- There is a known issue with Firefox and Amazon that requires files to have no spaces or special characters in the file name in order to be able to download the file properly. Other browsers can download files regardless.
- Thumbnails are not supported
Info and Pricing
Pros and Cons
Pros - Can access anywhere directly, so long as you have access to the internet. No server to maintain, upkeep, or backup. A cheaper solution than Workamajig hosting the files.
Cons - Slower rending of files and conversions. Currently, thumbnails are not supported by Amazon only. Download and upload speeds are reliant on internet connections.
Requirements
Here are the requirements for implementing the Amazon WebDAV file upload system:
- Access Key ID
- Secret Access Key
- User Name and Password to create a bucket
Please inform us if we need to transfer data from our server. Please be advised that you will not be able to upload or download any files during the conversion (you can still use the site). Additionally, depending on the amount of data it may take several hours (days) to transfer the data to your server. You will also be in charge of the transfer method i.e. Dropbox FTP, etc. Likewise, if we are converting data on your local hosted server.
Furthermore, Your IT staff will need to include the Workamajig data into your existing backup strategy. The data will be located in the files or digital assets folder. Additionally, Workamajig does not advise or train your staff on how to perform backups or restoration of files.
Per File Limit - Amazon has a 5 GB per file limit.
Setup
Q And A
If Workamajig is hosted on an app server and we are hosting the file server at our location, how do we make the connection secure?
You can only use an SSL connection with our app servers. The URL works the same as a typical site and you will need a true SSL Certificate.
We are hosting the file server, what port do we use?
You can use port 443 with SSL.
What about the use of a DMZ?
You can have your file server behind a DMZ if you want, but it's not required.
How are the requests handled, do they come from the server or user address?
The request comes from the Workamajig server.