Capturing Detailed Errors
Show Error Log
If you encounter an issue in Workamajig where things just do not seem right, please let us know. But in addition to letting us know, and if you are logged into your account. Then click on your name in the upper right, then go to More > Show The Error Log.
If there was an issue in your current instance, then you may see something like this drop down.
- Click ...more > Show the Error Log
- Click on Errors Tab> Copy to Clipboard and paste into email. This tab will display errors that occurred on various pages you had opened.
- Click on Calls tab> Copy to Clipboard and paste into email. This tab will display the loading of the individual components of each page, along with the amount of time the call took on the server and in transit.
- send email to support@workamajig.com with as much details of the workflow that led to the error or slow loading of the page, along with the link to the page in question.
The Error tab is cleared following each monthly update. The Calls tab retains the last 20 page calls.