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How much is file storage for our account? [FAQ]
You get 20 GB of free total file storage per active user (or based on your minimum user agreement, whichever is higher). If you exceed your total free storage, then the price is $20 a month for eve...
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How do I submit a Request to delete records? [FAQ]
While we can fulfill most requests of this type, each is unique and we require you to reply with your understanding and authorization to the following: We cannot guarantee that all requested recor...
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How do I download a PDF or print a single page or the entire Help Guide? [FAQ]
At the top of this screen select Print. In the drop-down you are able to select: Print Page (send it to your printer) Save this page as a PDF (generates a PDF of the current page) Save the entire ...
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How often do the application and data refresh itself? [FAQ]
This depends on what area of the system you are referring to as each feature works differently and for good reason. Dashboards: These refresh on an hourly timer. Project Schedule and Task Data: The...
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What check format works with Workamajig? [FAQ]
Workamajig supports Check-Stub-Stub, Stub-Check-Stub, and Stub-Stub-Check stock for printing checks. We have arranged for Workamajig customers to receive a discount on their first order of checks w...
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How often does Workamajig backup the hosted servers? [FAQ]
We back up our servers hourly and rotate media every 4 hours. A nightly backup is performed each day and stored offsite. This data backup is used in case there is an issue with a particular server....
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Where can I find the release notes? [FAQ]
Click on your name in the upper right corner, then go to More > View Release Notes. Releases are deployed monthly to include enhancements and bug fixes.
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How do I log into Workamajig? [FAQ]
You should have been given the URL, Login, and Password by the designated Administrator of your account. Make sure you are using the correct URL to access your login. We host many app servers, a...
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Why is Labor not treated like an Expense? [FAQ]
Employee labor cost does not post to an expense account in Workamajig. This is due to labor being viewed as a company expense since you need to hire/pay for them regardless if they work on a projec...
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How do I troubleshoot AP/AR Not In Balance? [FAQ]
We have a guide called Troubleshooting Out Of Balance that goes into detail about how to troubleshoot this beyond just the Not In Balance message from Today Accounting or Aging Reports.