Planned Server Migration June 21-22, 2024: app6, 7, 8, 9, 10, 11, 15, 17, 19, 21, 23 and AU
PlannedFor users on servers app6, 7, 8, 9, 10, 11, 15, 17, 19, 21, 23, and AU, we will be migrating your server to a new hosting facility on Friday, June 21st, 2024. The migration will begin at 11:00 PM EDT through Saturday, June 22nd at 3:00 PM EDT. During this time, you will not be able to access your Workamajig account until the migration is completed.
We will try our best to minimize this outage window and we apologize for any inconvenience this may cause.
As part of this migration, the IP address of the server will change, including the Workamajig email server. If you have these IP addresses whitelisted for security reasons you will need to update them to the new IP address. You should only need to take action if you have specifically whitelisted the IP address. Any whitelists based on the domain name will not be impacted.
The IP address changes are detailed below:
Server From/To
APP6 140.174.238.17 104.143.112.203
APP7 140.174.238.18 104.143.112.204
APP8 140.174.238.21 104.143.112.205
APP9 140.174.238.20 104.143.112.206
APP10 140.174.238.19 104.143.112.207
APP11 140.174.238.22 104.143.112.208
APP15 140.174.238.23 104.143.112.209
APP17 140.174.238.24 104.143.112.210
APP19 140.174.238.25 104.143.112.211
APP21 140.174.238.26 104.143.112.212
APP23 140.174.238.5 104.143.112.213
AU 140.174.238.7 104.143.112.218
*NOTE*: if you are whitelisting the Workamajig Email Server by IP Address, you will need to update your whitelist or you will not receive email notifications from Workamajig.
The IP address of maile.workamajig.com will be changed from 140.174.238.4 to 104.143.112.219
Accounts using DKIM for email authentication and/or using SSO/SAML for login authentication will not be impacted by the new IP addresses.
Please contact support@workamajig.com if you have any questions.
Support Team
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Official comment
Slight correction:
The IP address of mailw.workamajig.com will be changed from 140.174.238.4 to 104.143.112.219
Please contact support@workamajig.com if you have any questions.
Support Team
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