Dear users on app, app2 and app3:
We will be migrating your server to a new hosting facility this Saturday, November 18th, 2023. The migration will begin at 8:00 AM ET and is planned to take up to 8 hours. During this time, you will not be able to access your Workamajig account until the migration is completed.
We will try our best to minimize this outage window and we apologize for any inconvenience this may cause.
As part of this migration, the IP address of the server will change, including the Workamajig email server. If you have these IP addresses whitelisted for security reasons you will need to update them to the new IP address. You should only need to take action if you have specifically whitelisted the IP address. Any whitelists based on the domain name will not be impacted.
The IP address changes are detailed below:
app 126.96.36.199 to 188.8.131.52
app2 184.108.40.206 to 220.127.116.11
app3 18.104.22.168 to 22.214.171.124
The IP address of maile.workamajig.com will be changed from 126.96.36.199 to 188.8.131.52
Accounts using DKIM for email authentication and/or using SSO/SAML for login authentication will not be impacted by the new IP addresses.
Plan for the other servers (app4, 5, 12, 14, 16, 18, 20, and 22) will be scheduled on Saturday, December 2nd, 2023. We’ll post another announcement once the time is confirmed.
Please contact firstname.lastname@example.org if you have any questions.
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