We want to inform you about an upcoming planned maintenance outage that will impact our servers. We have detected intermittent latency issues with our firewall, and to address this matter, we have scheduled a maintenance with our provider.
Maintenance Date: Saturday, July 29th, 2023
Maintenance Time: 8:00 PM to 11:00 PM [EDT]
This will affect the following servers: app1 through 5, 12, 14, 16, 18, 20, and 22.
During this maintenance window, our technical team will be working diligently to optimize and rectify the server latency problem. The maintenance process may require temporary disruptions to our services, and you may experience intermittent accessibility during this period.
We understand the importance of the services we provide to our users, and we assure you that every effort will be made to minimize downtime and complete the necessary tasks as swiftly as possible.
We apologize for any inconvenience this may cause and thank you for your patience and understanding. Our team will be closely monitoring the maintenance process to ensure a smooth transition back to full operational status once the work is completed.
If you have any concerns or questions regarding this maintenance, please reach out to our support team.
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