Registration Key Errors - Update (Restored)

The registration key server has been restored.

Please contact support@workamajig.com if you are still experiencing issues with obtaining an updated registration key for your installed Workamajig server.

Support Team

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We have been receiving reports of installed sites having issues with their registration key this morning. This is caused by our registration key server being offline unexpectedly. We have been working with our service provider to restore the registration key server.

Unfortunately, the resolution to the registration key server is taking longer than expected. Until this is resolved, we would like to provide you with a temporary key to get your server back online.

In order to do this we will need the following information from you:
Company Name:
Server Name
Current Registration Key:

Once we have these, we will be able to issue a temporary key. Instructions for updated the key will be included.

We apologize for the inconvenience.
Workamajig Support Team

Kevin Hamilton

March 06, 2023 17:39

Does this apply to all of Workamajig's customers? I haven't seen any issues come up about registration key in our system so far today. If this does apply to us, can you give instructions on where I would access the registration key in the system?

(Guide Admin)

March 13, 2023 15:10

This affected customers that have installed Workamajig on their own server. If you access Workamajig via an XX.workamajig.com URL, this does not affect your team

Registration Key Errors - Update (Restored)

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