This guide will detail the steps of how to change/reset login passwords for Employees.
Be sure to read the Add New Employee guide first, as you will need to have an employee already set up with a login and password prior to referencing this guide.
NOTE: If you are an Employee and have forgotten your password or are now getting a "Your Account Has Been Locked" error, you must contact your Workamajig Administrator. They will be able to reset your password. For security purposes, Workamajig Support is unable to reset your password.
As An Administrator
1. Go to Menu > Admin/Manager > Employees.
2. Open the employee record in question.
3. Click on Login Settings.
4. Click on Set Password.
5. Enter the New Password twice (You can make it something simple as the employee will be able to reset the password to his own)
6. Check Change Password on next login
NOTE: If you have implemented LDAP, this setting is incompatible with LDAP and should NOT be used. Using 'Change Password on next login' will cause an error during the login process.
7. Click OK.
8. Save the Employee record.
As An Employee
If enabled by your Administrator, you can try using the Forgot Password option from the servers login.
NOTE: If you have been locked out of the system or do not remember your login/password, please contact your Workamajig Administrator to reset your password. For security reasons, Workamajig Support is unable to reset your password.
1. Go to Menu > My Settings > Login Info.
2. Click on Set Password.
3. Enter a New Password twice.
4. Click OK.
5. Click Save.